Job Description

Chief Operating Officer (COO)

Company: Gamezon Space Corporation
Location: Nairobi, Kenya
Employment Type: Full-Time
Position Level: Executive Leadership
Shareholding Status: Employee Shareholder

Company Overview

Gamezon Space Corporation is a multinational e-commerce company headquartered in Nairobi, Kenya, operating across multiple international markets. The company leverages advanced digital platforms, logistics networks, and innovative technologies to provide seamless online marketplace services, customer solutions, and global trade connectivity for Businesses and Consumers.

Job Summary

The Chief Operating Officer (COO) is responsible for overseeing the day-to-day operational functions of Gamezon Space Corporation and ensuring the efficient execution of the company’s strategic goals.

Working closely with the Chief Executive Officer, the COO ensures that operational strategies translate into measurable performance, scalable systems, and exceptional customer experiences.

As an Employee Shareholder, the COO also holds equity in the company, aligning operational leadership with long-term shareholder value creation, corporate governance, and sustainable growth.

Key Responsibilities

1. Operational Leadership

Lead and manage the company’s global operations including marketplace management, logistics, fulfillment, and customer service.
Translate corporate strategy into actionable operational plans.
Ensure operational efficiency across all departments and international markets.
Implement scalable processes to support rapid growth.

2. E-Commerce Platform Operations

Oversee the performance and reliability of the company’s digital marketplace platforms.
Coordinate operations between technology, marketing, vendor management, and logistics teams.
Ensure seamless order processing, delivery, and customer experience.
Monitor marketplace performance metrics and operational KPIs.

3. Supply Chain & Logistics Management

Develop and manage end-to-end supply chain operations.
Optimize warehouse, distribution, and delivery systems.
Strengthen partnerships with logistics providers and vendors.
Ensure efficient inventory and fulfillment management.

4. Strategic Execution

Work closely with the CEO to execute the company’s strategic vision.
Identify operational improvements that enhance scalability and efficiency.
Support international expansion initiatives.
Implement systems that enable rapid growth while maintaining operational stability.

5. Financial & Performance Management

Monitor operational budgets, cost efficiency, and profitability.
Implement data-driven decision-making processes.
Establish operational performance metrics across departments.
Ensure accountability for performance targets.

6. Leadership & Organizational Development

Build and manage high-performing operational teams.
Develop strong leadership across operational departments.
Foster a culture of accountability, efficiency, and innovation.
Support workforce planning and talent development.

7. Risk Management & Compliance

Ensure compliance with international trade regulations and local laws.
Implement operational risk management frameworks.
Protect company assets and operational infrastructure.

Qualifications & Experience

Bachelor’s or Master’s degree in Business Administration, Operations Management, Supply Chain, Technology, or related field.
MBA or executive leadership training is highly desirable.
Minimum 15 years of leadership experience in operations management.
Proven experience in e-commerce, logistics, retail, or multinational operations.
Strong knowledge of digital platforms, supply chain management, and operational scaling.

Core Competencies

Operational excellence and process optimization
Strategic execution and implementation
Strong leadership and team management
Supply chain and logistics expertise
Financial and performance management
Problem-solving and decision-making skills

Equity & Financial Participation

In order to Unify the Financial Interest between the Company Key Managerial Personnel (KMP) and the Shareholders, the COO need be a Shareholder. You will acquire the Company Ordinary Shares of USD.0.774 or Ksh.100.00 per value per share of Market value equivalent to one times (1x) the Director's Annual Cash Retainer or 50,000 shares of the same value per share, whichever is higher to a Maximum of 3.5% of the Total Shares under ESOPs Pool.

Note:

Director's Annual Cash Retainer = USD.50,000 or Ksh.6,640,000;
ESOPs Shares Pool = 7,000,000 Ordinary Shares
Nominal Value per Share = USD.0.774 or Ksh.100.00 per Share

Working Conditions

The COO will work in a professional office environment, at the Company Head Office Located at The BRICK, Thindigua, along Kiambu Rd, with a collaborative culture. This role may require occasional extended hours to prepare for Board meetings or to address urgent compliance issues. The company promotes a hybrid work model, allowing for a flexible work-life balance.

Compensation & Benefits

a. Financial Compensation

Competitive executive salary of USD.250,540 Annually. This excludes Superannuation and Employee Stock Ownership Plans (ESOPs)
Sitting Allowances
Paid time off (PTO).
Executive benefits package
Retirement savings plan.
Performance-based bonuses

b. Equity Based Compensation

Equity/Shareholding participation
Employee Share Ownership Plans (ESOPs) which vests over 4 Years
Long-term incentive plans (LTIPs)

c. Non-Financial Compensation

Professional development opportunities.
Health insurance benefits.
Company House. Corporate Employee Official Residence for COO
Company Car for Official Commute.
Company High Profile Personal Security & Protection Plan for the COO & immediate Family.

Reporting Structure

The Chief Operating Officer reports directly to the Chief Executive Officer and collaborates closely with other executive leaders including the CFO, CTO, CMO, and Board of Directors to ensure the company’s operational success.

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