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Job Description

Chief E-Commerce Officer (CEcomO)

Company: Gamezon Space Corporation
Location: Nairobi, Kenya
Employment Type: Full-Time
Position Level: Executive Leadership
Shareholding Status: Employee Shareholder

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Company Overview

Gamezon Space Corporation is a multinational e-commerce company headquartered in Nairobi, Kenya, operating across multiple international markets. The company leverages advanced digital platforms, logistics networks, and innovative technologies to provide seamless online marketplace services, customer solutions, and global trade connectivity for Businesses and Consumers.

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Job Summary

The Chief E-Commerce Officer (CEcomO) is responsible for leading and managing the overall e-commerce strategy, digital marketplace performance, and online revenue growth of Gamezon Space Corporation.

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The CEcomO oversees the company’s digital commerce ecosystem, including marketplace operations, customer experience, online merchandising, payment systems, and global digital sales channels.

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As an Employee Shareholder, the CEcomO holds equity in the company and contributes to both executive leadership and long-term shareholder value creation.

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Key Responsibilities

1. E-Commerce Strategy & Growth

  • Develop and execute the company’s global e-commerce strategy.

  • Drive online revenue growth across all digital platforms.

  • Identify emerging trends in digital commerce, marketplace technologies, and consumer behavior.

  • Expand the company’s digital marketplace footprint across regional and international markets.

2. Digital Platform Management

  • Oversee development and performance of the company’s e-commerce platform and marketplace infrastructure.

  • Collaborate with technology teams to enhance website performance, security, and scalability.

  • Ensure seamless integration of payment gateways, logistics systems, and customer service tools.

  • Monitor platform analytics and optimize conversion rates.

3. Online Marketplace Operations

  • Manage vendor onboarding, product catalog management, and seller performance.

  • Implement policies that ensure marketplace integrity and quality standards.

  • Drive product assortment growth and competitive pricing strategies.

  • Improve customer satisfaction through efficient order fulfillment and returns management.

4. Digital Marketing & Customer Acquisition

  • Work with marketing teams to develop customer acquisition strategies.

  • Optimize digital marketing channels including search, social commerce, affiliate marketing, and mobile commerce.

  • Improve customer journey, retention, and loyalty programs.

  • Utilize data-driven marketing insights to improve conversion rates.

5. Data & Performance Analytics

  • Monitor key e-commerce metrics including:

    • Conversion rates

    • Customer acquisition cost (CAC)

    • Average order value (AOV)

    • Customer lifetime value (CLV)

  • Implement analytics tools for real-time business intelligence.

  • Use insights to guide strategic decisions and product development.

6. Cross-Functional Leadership

  • Collaborate with the CEO, CTO, COO, and CMO on company-wide digital initiatives.

  • Align e-commerce operations with supply chain, logistics, and customer service departments.

  • Lead cross-functional teams focused on platform growth and operational excellence.

7. Corporate Governance & Shareholder Value

  • Participate in executive leadership and strategic planning sessions.

  • Contribute to the company’s long-term profitability and growth.

  • Protect shareholder interests and align operations with corporate governance standards.

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Qualifications & Experience

  • Bachelor’s degree in Business Administration, E-Commerce, Marketing, Information Technology, or related field.

  • MBA or advanced degree preferred.

  • Minimum 8–12 years of experience in digital commerce, online marketplaces, or technology-driven retail.

  • Proven leadership experience managing large-scale e-commerce platforms.

  • Experience with global digital commerce ecosystems is highly desirable.

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Core Competencies

  • Strategic thinking and innovation

  • Strong digital commerce expertise

  • Data-driven decision making

  • Leadership and team management

  • Customer-centric mindset

  • Global market awareness

  • Technology and platform management

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Equity & Financial Participation

In order to Unify the Financial Interest between the Company Key Managerial Personnel (KMP) and the Shareholders, the CEcomO need be a Shareholder. You will acquire the Company Ordinary Shares of USD.0.774 or Ksh.100.00 per value per share of Market value equivalent to one times (1x) the Director's Annual Cash Retainer or 50,000 shares of the same value per share, whichever is higher to a Maximum of 3.5% of the Total Shares under ESOPs Pool.

Note:

  • Director's Annual Cash Retainer = USD.50,000 or Ksh.6,640,000;

  • ESOPs Shares Pool = 7,000,000 Ordinary Shares

  • Nominal Value per Share = USD.0.774 or Ksh.100.00 per Share

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Working Conditions

The CEcomO will work in a professional office environment, at the Company Head Office Located at The BRICK, Thindigua, along Kiambu Rd, with a collaborative culture. This role may require occasional extended hours to prepare for Board meetings or to address urgent compliance issues. The company promotes a hybrid work model, allowing for a flexible work-life balance.

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Compensation & Benefits​​

a. Financial Compensation

  • Competitive executive salary of USD.249,694 Annually. This excludes Superannuation and Employee Stock Ownership Plans (ESOPs)

  • Sitting Allowances 

  • Paid time off (PTO).

  • Executive benefits package

  • Retirement savings plan.

  • Performance-based bonuses

b. Equity Based Compensation

  • Equity/Shareholding participation

  • Employee Share Ownership Plans (ESOPs) which vests over 4 Years

  • Long-term incentive plans (LTIPs)

c. Non-Financial Compensation 

  • Professional development opportunities.

  • Health insurance benefits.

  • Company House. Corporate Employee Official Residence for CEcomO

  • Company Car for Official Commute.

  • Company High Profile Personal Security & Protection Plan for the CEcomO & immediate Family.

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Reporting Structure

The Chief E-Commerce Officer (CEcomO) reports directly to the Chief Executive Officer (CEO) and works closely with the executive leadership team and Board of Directors to achieve corporate strategic objectives.

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